Terms of Service

1. Acceptance of Terms

By accessing and using Social Media Monitor ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Social Media Monitor is a social media monitoring tool that allows businesses to:

• Monitor comments on connected Facebook Pages
• Analyze sentiment of comments using AI technology
• Receive notifications about important or critical comments
• Track and manage social media engagement

3. Account Registration

To use the Service, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Facebook Integration

The Service integrates with Facebook through the official Meta Graph API. By connecting your Facebook Page, you authorize us to access and process public data from that Page in accordance with our Privacy Policy and Facebook's Platform Terms.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use the Service to harass, abuse, or harm others
• Violate Facebook's Terms of Service or Community Standards

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Social Media Monitor and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time without notice.

9. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may also terminate your account at any time by contacting us or using the account deletion feature in the application.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.