Privacy Policy

1. Introduction

Social Media Monitor ("we", "our", or "us") is a social media monitoring application that helps businesses track and analyze comments on their Facebook Pages. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address and name when you register
• Facebook Page Data: When you connect your Facebook Page, we access public posts and comments on that Page
• Usage Data: How you interact with our application

3. How We Use Your Information

We use your information to:

• Provide social media monitoring services
• Analyze sentiment of comments using AI
• Send notifications about important comments
• Improve our services

4. Data from Facebook

We access Facebook Page data through the official Meta Graph API. We only access data from Pages you explicitly connect to our service. We do not access your personal Facebook profile, private messages, or friend lists.

5. Data Storage and Security

Your data is stored securely in our database. We use industry-standard security measures to protect your information. Access tokens are encrypted and stored securely.

6. Data Sharing

We do not sell your data. We may share data with third-party services only as necessary to provide our services (e.g., AI analysis). We do not share your Facebook Page data with other users or third parties.

7. Data Retention and Deletion

You can request deletion of your data at any time by contacting us. When you disconnect a Facebook Page or delete your account, we will remove the associated data from our systems.

8. Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: webster@webster.sk